Intuit Avatar - Dark
Intuit, Principal Product Designer & Innovation Catalyst
2012 - 2017

Intuit is the parent company and makers of TurboTax, QuickBooks, Mint, and other solutions that help power prosperity around the world.

My Responsibilities

Contributed to reducing support costs by $10M through the design of Intuit's Self-Help Community Forum Platform, fostering increased self-resolution
Image of me presenting to senior leaders at Intuit a new concept for help.

My Impact

Established a comprehensive design pattern library and processes for Central Product teams, enhancing speed and efficiency
Created design documentation created per widget, speccing out the UX/UI as well as the configurability to theme per brand
Example of the TurboTax themed mobile Android login
Example of the TurboTax themed web login
Example of the Mint themed web login
Example of the TurboTax themed mobile iOS login
Designed, and patented, the centralized OCR Document Capture Experience, powering features like Turbotax's tax document scanning and auto-fill, QuickBook's, and Mint's receipt captures
Designed, and patented, the centralized OCR Document Capture Experience, powering features like Turbotax's tax document scanning and auto-fill, QuickBook's, and Mint's receipt captures
Example of the mobile ratings and feedback widget
Glance at the mobile version of the developer portal