I've worked and partnered with a lot of fantastic technology companies worldwide. My experience has allowed me to develop a deep understanding of how to design across multi-user ecosystems, platforms, emerging technologies, and mediums.
16+ years globally crafting B2B and B2C brands and products across diverse form factors.
13+ years leading cross-functional teams to define product strategy, delivering simple, well-designed solutions addressing unique business and user needs.
Spearheaded the creation of complex multi-platform design systems and pattern libraries for 12+ years.
Financial Technology Expertise:
11+ years specializing in financial technology, including 6+ years designing and managing payment card programs.
Conducted qualitative research for 11+ years, leveraging insights to drive informed product decisions.
Applied metrics for 11+ years to guide design decisions and measure success.
Provided design and innovation coaching to senior executives for 8+ years, reporting directly to the CEO for 6+ years.
Recognized for ingenuity with the successful design and patenting of two utility solutions.
Product Process Expertise:
Proficient in the end-to-end iterative product process, utilizing personas, job stories, journey mapping, content modeling, wire-framing, prototyping, user testing, and high-fidelity visuals. Collaborates seamlessly with PM and PD in agile methodologies.
Time Management and Team Balance:
Excellently manages time and priorities while harmonizing team dynamics, product goals, and processes.
Design and Systems Thinking:
Demonstrates excellent design and systems thinking, guiding, evaluating, and redirecting as needed.
Proficient communicator with strong presentation skills, adept at articulating ideas, engaging in healthy debate, and accepting directional feedback.
Continuous Learning and Awareness:
Naturally curious and passionate about design and digital products, maintaining awareness of evolving tools, technologies, resources, and trends.
Deep operational rigor, consistently seeking to enhance team culture (people, process, and tools) and cross-functional partnerships.
Extremely passionate and experienced, emphasizing the importance of design aesthetics.
Collaborative and Humble:
Enjoys collaborating with fellow designers, consistently exhibiting kindness and humility in everyday interactions.